Digital Rights

Ethiopia has had a challenging 2020 relative to the internet. There has been a triple outage – two restricted to particular zones and one nationwide. The first outage in western Oromia lasted three months in an area government was combating rebels.

The second and more impacting being the nationwide blackout imposed in June, through the better part of July followed the killing of a famed Oromo artiste, Hachaalu Hundessa, in the capital Addis Ababa. That blackout lasted over three weeks according to Net Blocks.

The more recent restricted outage is in the northern Tigray region where the government says it is carrying out a “rule of law operation” against the recalcitrant regional government led by the Tigray Peoples Liberation Front, TPLF.

Immediately after Prime Minister Abiy Ahmed “declared war” on the TPLF in early November 2020, internet connectivity was cut across Tigray as federal forces engaged the regional forces in hostilities that have triggered a humanitarian crisis along the border with Sudan.

Government’s one-way fact-checking via Facebook / Twitter

Days after the operation began in western Tigray, the government announced official social media channels (Facebook / Twitter) – to debunk fake news. Relaying official account of the operation and debunking misinformation was the main task of the State of Emergency Fact-Checking handles.

From new reports about the bombing of a dam, enlisting of South Sudanese soldiers, and talk of regional even continental mediation; the government debunked all of the above whiles confirming other separate incidents reported in the press and posted on social media.

Incessant as the calls for de-escalation and restoration of especially communication services have been, the calls have all been rebuffed by Addis Ababa. The United Nations, African Union, human, media, and digital rights groups, have all made the unheeded call.

Most people tweeting about the crisis are believed to be Ethiopians from the diaspora and or political and security watchers who receive their information from other sources – be it diplomatic or by other means.

The regional authorities despite the blackout continue to grant interviews especially to the major news agencies – Reuters, AFP whiles other journalists in the region also relay news via Twitter especially.

Analysts on Ethiopia’s ‘assault’ on connectivity

Internet Rights expert, Ekai Nabenyo, East Africa lead for net rights group Paradigm Initiative, PIN; in an article described the Ethiopian government’s appetite for internet shutdowns as “insatiable and atavistic.” 

“…in blatant disregard of basic human entitlements, the government of Ethiopia never missed an opportunity to violate the rights of citizens. At the slightest provocation, the government appears to always have as its first option, internet shutdowns and communication restriction.”

“Internet shutdowns are never a good option in times of crisis or national emergencies. A society that does not have access to information is a society that is walking in a fathomless abyss,” he added.

For other analysts, it was intriguing that a government creates the conditions for fake news to be peddled yet positions itself to be a “unilateral” source of credible information. 

Why the outrage and calls for lifting measure

The Ethiopian government did not give any reasons – it hardly ever gives reasons for such security-related shutdowns – but experts have said the move was to ensure that government controls the war narrative plus to disrupt communication lines of “opponents.”

Despite not being opponents, the media became one of the most adversely impacted by the communications blackout. People outside of the region could also not connect with family and friends trapped in the region. 

In a recent Reuters report, the script read in part: “Claims from all sides are difficult to verify since phone and internet links to the region have been down…” Several journalists have had to depend on diplomatic sources and other means to report incidents.

Most analysts have stressed the impact of unverifiable information. In which instance people peddle fake news along with its attendant dangers. Local and international watchers have tasked the government to lift the outage.

“Cutting off communication has severely hampered the ability to monitor the situation on the ground, particularly the impact of the clashes in the local population,” UN human rights head Michelle Bachelet said in a November 6 statement.

Bachelet asked Addis Ababa to “re-establish all basic services, including Internet and telephone connections.” Adding that “the right of all people to be informed and to access information is particularly vital in a crisis situation”.

Conclusion

But authorities in Ethiopia are not alone in seeking to unilaterally combat fake news, over in Nigeria, the Army has recently appropriated unto itself busting fake news on social media. 

In the aftermath of the deadly toll booth shooting in Lagos amid the #EndSars protests, the Army stamped “fake news” labels on social media posts alleging their complicity in the incident.

Restricting the internet as done by Addis Ababa was to achieve an end – be it security or information control. Going a step further to fact check reports underlines the importance of combating unverified/fake news.

The writer, Abdul Rahman Shaban Alfa, is a 2020 Paradigm Initiative Digital Rights and Inclusion fellow. He is a digital journalist who writes on major digital rights trends across Africa.  

Ghanaians will be voting in December 2020 in general elections. The keenly watched poll is a re-election bid for the two main candidates. Incumbent Nana Addo Dankwa Akufo-Addo and former President John Dramani Mahama. The winner will be serving their second and final term as president of one of Africa’s most stable democracies. The vote is the eighth consecutive since the return to multi-party democracy in 1992.

Important as electioneering campaigns and messaging are, they afford both parties and other contenders the opportunity to sell their political agenda. As a 2020 Paradigm Initiative digital rights fellow, this writer zones in on the digital pledges in the manifesto of the ruling New Patriotic Party, NPP. This follows a first part that tracked the same in the main opposition National Democratic Congress, NDC’s; manifesto.

Setting tone for digital take-off

The NPP touts their achievements so far in the digital landscape and continues in the document to address areas they will consolidate and or introduce in the next term if they win the polls.

The word “digital” appears a total of 64 times in different contexts throughout the 216-page document dubbed “Leadership of Service: Protecting our Progress, Transforming Ghana for All.”

The first mention of the word digital is in the message from the president and flagbearer of the party which read in part: “We have embraced digital technology in the delivery of public services …”

In Part 5 of the document titled: Accelerating Growth and Transformation; the NPP dedicates an entire chapter to Digitisation and the Transformation of the Ghanaian Economy. Specifically, it zoned in on the digitization journey and plans to build a digital services economy and to create a leading sub-regional digital hub.

Touting digital strides from 2016 – 2020 

The government summarized its digital development areas as follows: improve the delivery of public service, formalize the economy, improve revenue mobilization, deepen and broaden inclusiveness in the development process, and curb bribery and corruption.

The Akufo-Addo-led government has since 2016 rolled out a number of digital processes in the delivery of government services. Some of the notable ones being the 2018 digital address system, digital driver’s license, and vehicle registration.

Others are the digitized process of obtaining building permits, reforms for court administration, and incremental development of the Ghana.gov portal as a one-stop-shop for digital payment and revenue mobilization.

In the education sector especially, the government also touted its efforts in digitizing libraries stating thus: “Through the Ghana Fund for Electronic Communication (GIFEC), we provided students living with disability in selected tertiary institutions with assistive technology-enabled devices and training to promote their digital inclusion.”

Digitizing the health insurance system was also the other plank highlighted. The Digital Hub under which the Accra Digital Center falls is an area of innovation and enterprise for young developers that government promises to boost.

Plan, promises, and projects for 2020 – 2024

“Over the next four years, we will leverage on our existing digital infrastructure and make the necessary investments and policies to establish Ghana firmly as the digital services hub of West Africa,” the manifesto said.

In concrete terms, the NPP government promised to among others:

* Put in place generation of connected market infrastructure on which government and the economy can function.

* Rationalise the functions of bodies in the technology ecosystem and to streamline the legal and regulatory frameworks.

* Update Ghana’s spectrum policy and regulations to promote greater transparency, the competitive and rapid expansion of internet services to rural areas.

* Establish a national data center that centralizes all digital information and data storage, management, and protection.

* Increase broadband coverage, affordability of digital devices and explore innovations to ensure the visually impaired are not left out of the ongoing digital revolution plus increasing access and affordability of digital devices.

* Invest in human capital to build digital skills base, by continuing investments in teaching ICT from primary school.

* Undertake processes aimed at reducing the cost of data in Ghana. A gigabyte of data as of 2020 costs $0.94, making Ghana the country with the sixth cheapest rate in Africa.

* Other areas of interest include reduction of taxes on digital devices, lowering of the spectrum and license costs.

Digital investment makes a significant showing in the concluding chapter under the heading of “Transformation for a Ghana Beyond Aid,” the relevant portions read thus: “The coronavirus pandemic has reaffirmed our vision of building a Ghana Beyond Aid…

“… one of the pillars of which is to build a resilient economy with the financial strength to fund public services, and to ensure a strong Ghanaian presence and capacity across the supply and services value chains of all the major sectors.”

The cyberspace plans are largely limited, only reporting of successes in the first tenure. The government mentioned the setting up of the Computer Emergency Response Team with the National Communications Authority and also training police on cybersecurity.

Conclusion

The digital space clearly is of increasing interest to major political stakeholders in Ghana. Like the NDC, the incumbent party has given lots of space to the potential and game-changing impact of digital processes on general national life.

As reiterated by experts in the digital ecosystem, civil society and the media will be key in keeping successive governments in check to deliver on promises especially relative to legislation on digital rights and data protection.

“Civil society must track these promises and push politicians to implement as many of them as possible,” a digital rights activist told this writer.

As crucial as the digital space is, one wonders how many Ghanaians will vote on digital rights and other digital inclusion grounds.

Whiles at it, parties and candidates are busily using social media to sell their messages to the many Ghanaians with a presence on and offline. Game on, may the best party win.

The writer, Abdul Rahman Shaban Alfa, is a 2020 Paradigm Initiative Digital Rights and Inclusion fellow. He is a digital journalist who writes on major digital rights trends across Africa.  

It is not an overstatement to say that if there is any word that most Tanzanians are coming into contact with — or forced to use — for the first time then is VPN or virtual private network, a technology that gives internet users online privacy and anonymity. Thanks to the ongoing heavy restriction on the use of the internet by Tanzanian authorities during the general election, most Tanzanians, both technologically savvy and ignorant, struggle to download VPN and install it on their mobile devices so that they can be able to access various social media platforms whose use Tanzania has reportedly restricted.

Restrictions

News on the likely restriction on the use of social media first came to light on Tuesday, October 27, 2020, as various people, especially on social media, reported to have had difficulty accessing the platforms. NetBlocks, an international non-governmental organization that monitors cybersecurity and the governance of the Internet, confirmed what it called “widespread disruption to social media and online communication platforms” via multiple internet providers as of Tuesday.

NeBlocks’ analysis revealed that real-time metrics showed that Twitter, WhatsApp, backend servers for Instagram, and some Google services, including Gmail and Translate were generally or partially. This was true for any user of Tanzania’s leading network operators like Vodacom, Airtel, Tigo, Halotel, and Zantel. While other social media companies are yet to comment on the situation, Twitter said Tuesday that it had observed “some blocking and throttling” of the platform. In a statement, Twitter said: “Internet shutdowns are hugely harmful, and violate basic human rights and the principles of the [open internet.] The government is yet to comment on the matter as of the time of writing this. Nor are the network operator who has been on the receiving end of various inquiries and even accusations from their customers. Many of them, however, acknowledged experiencing “network issues,” promising to work on it.

The restriction on the use of the internet came hardly three days after another development was reported by users of Tanzania’s largest mobile network operators Vodacom Tanzania and Airtel Tanzania preventing users from sending mobile text messages which carried the name of some of the opposition presidential candidate Tundu Lissu and Maalim Seif Sharif to their contacts. The move by Vodacom and Airtel came two days after Tanzania Communications Regulatory Authority (TCRA) wrote to telecoms ordering them to temporarily suspend bulk short messaging services (SMS) and bulk voice calls from October 24 to November 11, 2020. TCRA’s director-general said in the letter which was addressed to Viettel Tanzania PLC which trades as Halotel that the move was aimed at curbing the “adverse impacts” of the services during general elections.

Keep It On

Back in August 2020, some digital rights activists in the country were already worried that the government might restrict the use of the internet ahead of the 2020 general election. This is so despite the fact that Tanzania does not have legislation that gives the government power to shut down the internet, according to a Lagos-based digital rights advocacy group Paradigm Initiative (PIN). Still, the Electronic and Postal Communications (Online Content) Regulations, 2020 give the Tanzania Communications Regulatory Authority (TCRA) power to order service providers to block or filter content if the TCRA deems such content is prohibited, the digital rights organization, quoted a human rights lawyer Daniel Marari as saying. Mr. Marari told Paradigm Initiative then:

“The way it works is that the law allows TCRA to delegate censorship powers and powers of content removal to service providers. It can direct service providers, or internet service providers, to filter and block access to certain services/websites or remove certain content. If they don’t comply, they risk sanctions. [This is] an indirect way of blocking access to online content or services.”

It was the fear of restriction on the use of the internet experienced right now that moved Ms. Zaituni Njovu and her colleagues at Zaina Foundation, a local organization that champions digital rights and inclusion, to adopt and launch the #KeepItOnTZ in Tanzania to make sure that the government does not shut the internet down as it can have unspeakable effects on people’s participation in the upcoming election.

Access Now, a global digital rights organization, criticized what is currently happening in Tanzania, saying it stiles people’s fundamental rights and freedoms. “Telecom service providers operating in Tanzania have a responsibility to respect the human rights of Tanzanians, and must take all possible measures to prevent and mitigate government attempts to censor millions,” said the organization in its October 27 statement. “[We] invite the international community to join the call: telecommunications companies must resist Magufuli-government censorship requests, and allow people to freely and securely access communication platforms throughout the election period and thereafter.”

BY Khalifa Said Rashid, Paradigm Initiative Media Fellow 

Protest support and or solidarity in these times have been made easy, easier if you want; thanks largely to the internet and social media – most especially the micro blogging site, Twitter.

The days when protests were largely localised continues to fade out as hashtags transcend boundaries with some going global as was the case with the #EndSars street protests that rocked Africa’s most populous nation, Nigeria.

Twitter became the standout medium through which thousands of people were mobilized locally and abroad to join in the calls to #EndSars – on and offline.

The fact that top global celebrities, football clubs, sportsmen and women, politicians and activists joined the call was a testament to the reach that Twitter gave the protest.

#EndSars: Facebook fumble, Twitter twinkles

A Quartz Africa article published in October 2020 emphasized the boost that Twitter had on the movement whiles pointing out the counterproductive effect that Facebook and Instagram “unleashed.”

The latter pair admitted mistakenly flagging genuine posts on the October 20 Lekki toll booth shooting as ‘fake news.’ A mistake that activists say the Nigerian Army leveraged on to slap “fake news” labels on news reports on the incident.

Quartz quoted Ray Walsh, a UK-based digital privacy analyst as saying: “It seems clear the social media platform’s (Facebook, Instagram) algorithms are completely failing to differentiate between genuine posts and fake news…

“… causing harm to users and serving as evidence that those algorithms simply are not up to the job of fact-checking when large scale breaking news event occurs,” he added.

Cross-continent protest solidarity: South Africa leads

Africa has recently seen an intersection of protest solidarity with South Africa in the lead. Political parties, politicians and activists have tweeted in respect of rights abuses in next door Zimbabwe and as far as in Nigeria.

When authorities in Zimbabwe arrested journalist Hopewell Chin’ono and activist Tsitsi Dangaremgba months back, South African activists and major political parties tweeted solidarity messages and justice calls.

Former leader of opposition, Mmusi Maimane – currently leader of One South Africa movement – was a strong voice back then and also during the #EndSars crackdown in Lagos.

“To the youth of Africa I say this. Reject the orthodoxy. This is your time and it’s your future on the line. The old men have failed. To the youth of South Africa, Cameroon, DRC, Zimbabwe, Nigeria and Namibia, fight for the present that you deserve,” Maimane posted in an October 21 tweet.

The Economic Freedom Fighters, EFF; the third largest party has also consistently called governments out – especially in Zimbabwe and Nigeria – tasking them to respect rights of protesters.

Zimbabwean activists also threw support behind #EndSars protesters on Twitter as did Ghanaians counterparts, many of them published solidarity tweets during the protests and calls for justice after the Lagos incident.

“Attacks by an unidentified task team on peaceful protestors against Nigeria’s controversial SARS unit that have targeted innocent have made international headlines.

“There have been many casualties and while this caused Nigerians in South Africa to march to the embassy in Pretoria and President Muhammadu Buhari to deny that this unit was part of his army, the AU chairperson has not been quoted once in any of the stories.”

The above statement is attributed to South Africa’s main opposition party, the Democratic Alliance, DA; tasking president Ramaphosa to speak out on injustices ongoing in a number of African countries.

Most recently, #EndAnglophoneCrisis has also attracted a sizeable amount of solidarity tweets after primary school kids were killed by separatists in a part of Cameroon’s English-speaking region.

Role of WhatsApp and Telegram

Beside the solidarity push, the mobilization – of protest, finance – and the information dissemination of these platforms, WhatsApp has also strongly emerged as a preferred platform that helps rally support for protests.

Gbenga Sesan, Executive Director of social enterprise outfit Paradigm Initiative, stresses why WhatsApp is of significant impact.

“The fact that the app is very simple and mimics simple classic messaging appeals to a demographic that is not savvy enough to use traditional social media.

“Its ease of transferring information to contacts, just like SMS, but combined with the functionality of sending audio, photo and video has made it an important channel for disseminating information,” he told Sinath Saka, an RFI journalist in an French interview.

Sinath’s article on the impact of WhatsApp in the #EndSars protests also identified that its potency cut two ways. Whiles bridging information flow gap, it was the most complicit in spread of fake news.

Also in a time where authorities are increasingly employing heightened surveillance against activists, encrypted social media platforms have become the go-to outlet as admitted by a member of a group that rallied – on and offline support for protesters.

“Lots of conversations and groups have moved on to Telegram. This app has a better reputation in protecting users’ personal data.

“What we also notice is that on WhatsApp there is a lot of fake news that can increase ethnic and religious tensions,” Fakhriyyah Hashim of Feminist Coalition told the journalist.

One thing is clear, the speed with which social media exposes incidents in real time means that such cross-continental even global solidarity calls are here to stay. Governments may not heed these calls but the calls will only get louder if anything at all.

Hashtags are drumming home the point that citizens and neighbours will not remain hush in the midst of heavy-handedness or injustice – wherever and whenever it happens.

The writer, Abdul Rahman Shaban Alfa, is a 2020 Paradigm Initiative Digital Rights and Inclusion Media Fellow. He is a digital journalist who writes on major digital rights trends across the continent.

Gerald Roche est anthropologue et chercheur principal à l’Université de La Trobe, et auparavant à l’Institut asiatique de l’Université de Melbourne. Ses recherches portent sur les politiques de mise en danger et de revitalisation des langues, avec un accent régional sur le Tibet. Il a récemment co-édité le Routledge Handbook of Language Revitalization. Son projet de recherche actuel porte sur la politique ethnique et la diversité linguistique dans les régions tibétaines de Chine. L’étude examine la situation sociolinguistique de la population de Rebgong, une région multiethnique et multilingue du plateau du nord-est du Tibet où les Monguor constituent une minorité linguistique.

Que pensez-vous de la situation des langues minorisées sur internet ?

Je pense que le grand problème pour les langues dans les espaces numériques est que les politiques du monde réel ont tendance à se reproduire dans l’espace digital: le même déséquilibre des ressources, les mêmes hiérarchies de respect et de valeur, les mêmes stéréotypes et préjugés.
Ainsi, par exemple, Internet est toujours un environnement dominé par le texte, et il y a cette idée que pour que les langues soient présentes sur Internet, elles doivent être réduites au texte — même s’il existe d’énormes possibilités d’avoir une présence en ligne dynamique. Lorsque des langues minorisées pénètrent l’espace numérique, elles sont souvent soumises aux mêmes normes de présentation que des langues bien mieux dotées en ressources. Ainsi, par exemple, lorsque le COVID-19 a commencé à se répandre en Chine, le gouvernement ne fournissait pas d’informations dans les langues locales. Les communautés ont elles-mêmes entrepris le travail de traduction et produit des vidéos expliquant des informations vitales sur la santé publique dans les langues locales. Mais certaines personnes dans ces communautés ont réagi en disant que les vidéos n’étaient « pas professionnelles ». Même lorsqu’ils obtenaient des informations vitales dans leur langue, les gens jugeaient toujours nécessaire de juger le contenu en fonction des normes établies par des langues bien mieux dotées en ressources.

Pourquoi la diversité linguistique est-elle importante sur Internet?

Mon approche est de me concentrer sur les gens qui parlent ces langues plutôt que sur les langues elles-mêmes. Je pense que la langue est une question de justice sociale. Donc, ce n’est pas seulement que la diversité linguistique est négligée sur Internet, il est important de dire que l’Internet doit être un espace ouvert où tout le monde peut participer de manière égale. Il devrait être un espace où les gens ne subissent pas de discrimination. Mon objectif n’est pas de promouvoir la diversité linguistique pour elle-même mais de réduire la discrimination et d’accroître l’égalité fondamentale pour que ceux qui parlent les langues minorisées soient également entendus.

Comment la langue affecte-t-elle notre expérience Web?

Deux choses sont importantes ici. Premièrement, la langue peut créer des «bulles de représentation». Par exemple, je faisais des recherches sur Internet en tibétain. Les questions qui sont discutées, la façon dont les choses sont représentées, etc., sont totalement différentes des questions liées au Tibet sur Internet en anglais. Et deuxièmement, les mouvements politiques ont tendance à voyager à travers la langue dans les hiérarchies de pouvoir. Ainsi, par exemple, des communautés linguistiques plus petites et plus démunies sont susceptibles de connaître des luttes politiques plus vastes, mais pas l’inverse. Et cette inégalité dans la popularité des mouvements politiques est produite par les mêmes mécanismes qui produisent les inégalités politiques. Cela signifie que les «puissances» de l’analyse et de la production de théories ont tendance à produire des idées qui ont une pertinence limitée pour des luttes plus petites et des communautés plus localisées.
Je pense qu’à certains égards, nous pouvons penser que la «construction d’Internet» reproduit les mêmes problèmes qui se sont posés lors de la construction du système mondial d’États-nations, liés entre eux par le capitalisme mondial. Il a des dimensions à la fois locales et mondiales — il établit des hiérarchies au sein des États et entre eux. Et dans les deux cas, il y a des gens qui sont plus ou moins opprimés par ce processus. Comme Fanon a parlé des damnés de la terre, je pense que nous pouvons aussi penser aux « damnés d’Internet» …

Que proposez-vous ?

Par exemple, en Australie, j’aimerais voir tous les jours des sites d’actualités nationales ayant du contenu dans les langues autochtones en première page. Je pense que ce serait un excellent moyen de rappeler aux locuteurs de langues dominantes, qui en Australie sont souvent monolingues, l’existence d’autres langues … rappelant ainsi aux gens qu’il y a une différence, et donc une hiérarchie et des inégalités importantes. Mais en général, je pense que nous devons affronter le privilège des langues dominantes. Nous pensons souvent que l’activisme numérique pour les langues opprimées concerne l’autonomisation et l’inclusion — plus de plateformes, plus d’outils, plus de voix, etc. Et c’est bien. Mais ils ne suffisent pas si nous ne confrontons pas la domination injuste des autres langues. Si nous ne faisons que donner du pouvoir, nous invitons essentiellement les personnes et les communautés dans un environnement hostile. Cet environnement doit changer.
Cet article a été rédigé dans le cadre de la bourse pour les médias décerné par Paradigm Hq, une organisation qui milite pour les droits numériques en Afrique.

Écrit par Sinatou Saka – Paradigm Initiative’s Digital Rights and Inclusion Media Fellow.