May 11





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Vacancy: Human Resources Manager

Paradigm Initiative (PIN) is a social enterprise that builds ICT-enabled support systems and advocates for digital rights in order to improve livelihoods for underserved African youth. Our programs include digital inclusion programs – such as the Life Skills. ICT. Financial Readiness. Entrepreneurship (LIFE) training program and the Dufuna program – and a digital rights program. PIN’s operational headquarters is in Lagos, Nigeria, and maintains digital inclusion offices across Nigeria (Aba, Ajegunle, Kano) and digital rights offices in Cameroon, Ghana, Kenya and Zambia.

The Human Resources Manager will provide executive-level leadership and guidance to the organization’s HR operations. The ideal candidate will be responsible for setting, enforcing and evaluating legally compliant human resources policies, procedures, and best practices; also identifying and implementing long-range strategic talent management goals. She (or he) will develop, implement and monitor HR strategies and initiatives aligned with Paradigm Initiative’s Best Place to Work initiative and Strategic Management Plan.


  1. Recruitment/ Induction/ Exit Formalities:
  • Supervising complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of (wo)manpower requirements
  • Shortlisting resumes, arranging technical training for the staff, verifying documents, and conducting employment screening (background verification) of potential employees
  • Formulating and implementing best HR practices, policies and initiatives aiming at employee welfare and retention, as part of PIN’s Best Place to Work initiative 
  • Conducting exit interviews and overseeing separation actions, including full final final settlements
  1. Performance Management
  • Identifying key performance indicators for the organization’s human resource and talent management functions; assessing the organization’s success and market competitiveness based on these metrics
  • Managing appraisal processes across the levels and establishing a framework for substantiating performance appraisal systems linked to reward management
  • Handling entire performance appraisal process across levels and establishing framework for substantiating performance appraisal system linked to reward management
  • Identifying training needs across levels through mapping of skills required for positions and analysis of the existing level of competencies.
  1. Talent Development
  • Identifying training and development needs within the organization through job analysis, appraisal schemes and regular consultation with Team Leads 
  • Designing and expanding training and development programs based on both the organization’s and the individual’s needs as well as developing effective induction programs
  1. Compensation and Benefits
  • Researching, developing and implementing competitive compensation, benefits, performance appraisal, and employee incentive programs
  • Preparing and submitting the Annual Budget for all personnel costs to the Finance and Asset Manager
  • Drafting and implementing the organization’s staffing budget, and the budget for the human resource department
  • Compiling all data needed for the annual salary review, and the annual performance appraisal analysis
  1. Employee Welfare and Engagement
  • Collaborating with executive leadership to define the organization’s long-term mission and goals; identifying ways to support this mission through talent management
  • Providing guidance and leadership to the human resource management team; assisting with resolution of human resource, compensation, and benefits questions, concerns, and issues
  • Undertaking employee engagement activities and policy driven processes for various celebrations of employees and giving awards to the best employees for their performances.
  1. General Administration
  • Handling all human resources administrative activities
  • Monitoring adherence to statutory regulations and compliance with various governmental agencies; monitoring disciplinary issues and legal matters.
  • Ensuring compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements
  • Maintaining knowledge of laws, regulations, and best practices in employment law, human resources, and talent management
  • Preparing reports on a weekly, monthly and quarterly basis
  • Reviewing staff weekly reports to ensure compliance, work progress and follow-up, as necessary 
  • Participating in professional development and networking conferences and events
  • Performing other duties as assigned

Required Skills

  • Excellent verbal and written communication skills
  • Excellent interpersonal and conflict resolution skills
  • Excellent organizational skills, follow-through attitude and attention to detail
  • Strong analytical and problem-solving skills
  • Strong supervisory and leadership skills
  • Thorough knowledge of employment-related laws and regulations
  • Knowledge of, and experience with, various human resource information systems
  • Excellent mastery of diverse productivity software and cloud-based efficiency management tools
  • Working knowledge of French (in addition to English) desired

Education and Experience

  • Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field required; Masters highly preferred
  • 8-10  years of human resource management experience required, with strategic, talent management, and/or business development experience highly preferred
  • Experience in multiple countries across Africa, especially in East Africa, Francophone Africa, Southern Africa and West Africa desired
  • Previous experience in the development sector is an advantage
  • SHRM, HRCI and other industry certifications strongly preferred

Key Result Areas

  • Overseeing the daily workflow process of the organisation’s units
  • Recruiting, interviewing, hiring, and training the staff of the organization
  • Developing overall HR strategies, systems, tactics and procedures across the organization
  • Overseeing and managing a performance appraisal system that drives high performance. Providing constructive and timely performance evaluations
  • Developing, implementing and monitoring HR strategies and initiatives aligned with Paradigm Initiative’s Best Place to Work initiative and Strategic Management Plan

Salaries and Benefits

Commensurate with experience, plus other benefits such as health insurance, pension contributions, communication allowance, sabbatical leave, paid leave, maternity/paternity leave, dependent relative allowance and 13th-month salary.

How To Apply

Apply via this form


29th May, 2020 (Do apply immediately, if you are interested in the role, as applications will be reviewed as received, and candidates may be shortlisted and interviewed before the closing date.)

Resumption: July 1st, 2020.

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