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Jun 06




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Vacancy: Communications Officer

We are looking for a brilliant bilingual individual to join our team as Communications Officer. The successful candidate, who MUST be fluent in English AND French, will assist the communications activities of Paradigm Initiative under the direction of the Communications Manager

This includes devising communications strategies, creating content, briefing vendors and organising events.


Job Summary:  

This position is responsible for supporting the Communications Manager to create and publish content, brainstorm ideas, and develop newsletters and other publications. The successful candidate will also write press releases, monitor media coverage and attend both external and internal events. 


Reporting To: 

Communications Manager


Roles and Responsibilities: 

  • Publish a variety of digital content with a focus on producing engaging web pages that are visually appealing and provide an overall rich experience for partners and visitors. Manage all postings to ensure content is on-brand and search- and social-optimised.
  • Timely response to the communications needs of team members and providing timely updates regarding any ongoing project.
  • Produce all email campaigns, solicit content from internal sources, and manage review, testing, and sending.
  • Support digital execution and participate in digital advocacy—across email, website, print and social media—of programmes and projects across offices and regions throughout the year.
  • Develop and execute social and print media campaigns for key days, themes, and priority upcoming content.
  • Create content for social media accounts, post regularly on each account and ensure engagement with our various audiences.
  • Manage social media ad campaigns and other promotions; track and share results for continuous improvement to targeting and segments.
  • Promote new content, key pages, and calls-to-action across channels. Position content to target different segments and to fit the format and publishing requirements of each platform.
  • Coordinate and support communications projects, outreach, and products as needed.
  • Proofread and coordinate production of communications materials.
  • Support the development and maintenance of PIN’s website.
  • Research and collect information and data for content and communications strategy.
  • Compile and maintain media and community databases.
  • Identify good stories and exercise good storytelling skills.
  • Other projects as assigned.


Key Performance Indicators

Internal / External:

  • Ensure strict compliance with the Social Media Calendar.
  • Timely delivery of internal and external communication needs (eg. social media content), following the Social Media Calendar.
  • Ensure strict compliance with the Global and Social Media Communications Policy.
  • Publish news releases on a weekly basis.


  • Research and initiate new communication trends with a view to increasing PIN’s brand visibility.
  • Identify at least 2 media outlets, producers, editors and reporters per quarter towards making them receptive to PIN’s message.


  • Ensure a detailed error-free reporting of activities, to the Communications Manager, for timely and efficient publication when required.

Social Media Management and Engagement

  • Complete all social media entries within the stipulated time frame on the Social Media Calendar.
  • Increase social media engagement, through positive mentions, shares, likes and other social media interactions, across all our social media platforms by 5% every quarter.


Education and Experience:

  • Bachelor’s Degree in Mass Communication, Public Relations, Journalism or any other related field
  • At least 2 years of relevant communications experience; digital communications experience is highly preferred.
  • Experience publishing content on WordPress, Squarespace or other CMS platforms.


Knowledge, Skills, and Abilities: 

  • Must be a strong communicator; have excellent written, presentation and oral communication in both English and French.
  • Attention to detail and problem-solving skills.
  • Ability to manage time, deliverables and meet deadlines.
  • Must be a creative and strategic thinker with good judgement and ability to make independent decisions in a changing environment.
  • Software skills desired – WordPress, SquareSpace, MailChimp (or similar email service provider), offline and cloud-based productivity tools.
  • Design skills will be an added advantage.
  • Flexibility and ability to work collaboratively with others, especially other team members.


The successful candidate must be resident in Douala (Cameroon), Thies (Senegal) or Lusaka (Zambia).


Remuneration is between $9,600 and $12,000 gross salary per annum, depending on years of quality and relevant experience. This comprises annual gross salary and reimbursements (housing, transportation allowance, pension, meal allowance, utility allowance, dependant allowance, and communication allowance). 


Other benefits included are 13th-month salary, paid vacation, training and development, birthday allowance, medical cover for self, spouse and up to 3 children, bi-annual care package, paid sabbatical leave, paid maternity leave, and paid paternity leave, amongst others.


Please note that your resume and cover letter should be submitted in two versions, one in English and the other in French. 


The application closes on June 21, 2023, but the position will be filled as soon as we find the right fit. If you think you are the right fit, do not delay in sending in your application.


Please note that submission of more than one application for this job opening may reduce your chances of being shortlisted. Only shortlisted candidates will be contacted.


How to apply

Apply using the link below –