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Apr 03

2020

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Vacancy: Community Manager

Paradigm Initiative (PIN) is a social enterprise that builds ICT-enabled support systems and advocates for digital rights in order to improve livelihoods for underserved African youth. Our programs include digital inclusion programs – such as the Life Skills. ICT. Financial Readiness. Entrepreneurship (LIFE) training program and the Dufuna partnership – and a digital rights program. PIN’s operational headquarters is in Lagos, Nigeria, and maintains digital inclusion offices across Nigeria (Aba, Ajegunle, Kano) and digital rights offices in Yaounde, Cameroon; Accra, Ghana; Abuja, Nigeria; Arusha, Tanzania and Lusaka, Zambia.

Job Summary:

The Community Manager will oversee Paradigm Initiative’s digital rights and digital inclusion community engagement efforts, with a strong focus on resilience and consistency. 

Reporting To:

Chief Operations Officer

Roles and Responsibilities:

  • Engage relevant national, regional and global institutions and stakeholders on issues around digital rights and inclusion in Africa
  • Plan, monitor, and evaluate the implementation of community mobilization activities
  • Analyse issues arising from community discussions and suggest appropriate measures to ensure timely implementation
  • Work with the PIN in-house team to deliver the Digital Rights and Inclusion Forum
  • In consultation with the PIN Leadership Team, set up an External Advisory Group for the Digital Rights and Inclusion Forum
  • Coordinate the development of budgets and lead fundraising for the Digital Rights and Inclusion Forum
  • Manage Digital Rights and Inclusion Forum processes
  • Improve and manage Paradigm Initiative’s digital rights and inclusion community, including the NetRights coalition, event participants, partners and other stakeholders
  • Oversee the Digital Rights and Inclusion Learning Lab (DRILL), in partnership with the Digital Rights and Digital Inclusion team leads
  • Work with both Digital Rights and Digital Inclusion teams to identify opportunities for community building
  • Provide community updates, including policy developments, legislative processes and other relevant updates, to relevant partners

Key Result Areas:

  • Build, grow and/or manage a resilient, consistent and effective Digital Right and Inclusion community for PIN
  • Mobilize funds for the Digital Rights and Inclusion Forum
  • Develop and implement policies that enhance the community’s effectiveness and  organization’s output and services
  • Undertake other tasks in accordance with job expectations
  • Work with Communications to commission and execute media campaigns for DRIF and DRILL
  • Deliver relevant and timely policy updates to identified partners

Education, skill and experience:

  • Proven work experience as a Community Manager or similar role
  • Experience planning and leading community initiatives, including large pan-African/bi-lingual events
  • Ability to identify and track relevant community KPIs
  • Project Management
  • Understanding of budgeting, financial planning and financial reports
  • Excellent verbal communication skills
  • Excellent writing skills
  • Excellent interpersonal and presentations skills
  • Attention to detail, critical-thinker and problem-solver

Salaries and Benefits:

Commensurate with experience, plus other benefits such as health insurance, pension contributions, communication allowance, sabbatical leave, paid annual leave, maternity/paternity leave, dependent relative allowance and 13th-month salary.

Application Deadline: 

May 15th, 2020

Resumption Date:

July 1, 2020

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