Paradigm Initiative seeks a Bilingual Communications Assistant (French and English) to support the implementation of the organisation’s Communications Strategy which cuts across overall communications and digital communications. The team member would also collaborate closely with the communications team, other departments and external stakeholders.
Region: Senegal
Reporting To:
Communications Manager
Key Responsibilities
- Assist in developing press releases/statements, circulate the same to the organisation’s media networks, and post the same on the PIN website.
- Assist in developing communication and social media plans.
- Assist in executing communication strategies.
- Create engaging content (in both English and French) and monitor all social media networks of Paradigm Initiative (PIN).
- Translate the organisation’s content into French and English languages.
- Collate content for the organisation’s newsletters, reports, and other communication materials ensuring compliance with the PIN brand guidelines and Content Style Guide.
- Create and edit multi-media content (video, podcasts, audiograms).
- Support media monitoring and tracking relevant news for the organisation.
- Launch social and digital media campaigns and advertisements, monitor their performance and share weekly updates.
- Engage media and pitch stories to them, and consistently update existing media database.
- Perform other duties assigned by the Communications Manager consistent with the overall focus of the assignment.
- Proofread and coordinate the production of communications materials
- Research and collect information and data for content and communications strategy
Education and Experience:
- Bachelor’s Degree in Communications or Public Relations
- At least 2-3 years of relevant professional experience in communications, preferably supporting programs, projects, or initiatives in a non-profit/ non-governmental setting.
- Experience managing social media for an organisation, with the capacity to proactively engage communities and run and monitor digital and social media campaigns.
- Experience with graphic design and related software.
- Experience with photography and videography.
- Demonstrated experience in using MS Office, virtual communication platforms (Zoom, Teams, Google Meet, and others), and other software.
- Demonstrated proficiency in Google Ads.
Skills and Abilities
- Must be a strong communicator; have excellent written, presentation and oral communication skills in English.
- Ability to understand, speak and write French.
- Strong attention to detail, excellent organisational skills and a self-starter
- Proficiency in using digital tools and platforms (e.g., social media management tools, WordPress, content management systems, Canva and MailChimp, among others).
- Has problem-solving skills.
- Ability to effectively manage time, and deliverables and meet deadlines.
- Must be a creative and strategic thinker with good judgement and ability to make independent decisions in a changing environment.
- Flexibility and ability to work collaboratively with team members and other stakeholders.
Key Performance Indicators
Internal / External:
- Ensure strict compliance with the Social Media Calendar.
- Timely delivery of internal and external communication needs (eg. social media content), following the Social Media Calendar.
- Ensure strict compliance with the Global and Social Media Communications Policy
- Publish press releases/statements when they fall due.
Research:
- Pitch for and secure media coverage for the organisation in at least three media/ publications every quarter.
Reporting:
- Ensure a detailed error-free reporting of activities, to the Communications Manager, for timely and efficient publication when required.
Social Media Management and Engagement
- Complete all social media entries within the stipulated time frame on the Social Media Calendar
- Increase social media engagement, through positive mentions, shares, likes and other social media interactions, across all our social media platforms by 5% every quarter
Competencies
- Organised individual with great task management capacity
- Punctual
- Capacity to use productivity tools – Google Calendar, Smartsheet and dashboards
- Has integrity and honesty
- Courteous and has respect for others
- Has respect for constituted authority
- Has capacity to manage and embrace change
- Fosters teamwork
- Has Patience
- Focuses on self-development
- Creativity and taking initiative
- Results-oriented
- Has capacity to manage risk and also ensure quality work output
- Demonstrated cultural awareness and sensitivity to the diversity of values, views, and approaches to issues relevant to Paradigm Initiative.
- Prompt feedback on tasks and acknowledgement of official communication