Job Description: Communications Assistant (Bilingual English/French)

Position: Communications Assistant

Duration: Full-time

Job location: Kenya, Senegal, Cameroon, Zambia, Zimbabwe.

Start of service: as soon as possible.

Job Summary: Paradigm Initiative seeks a Bilingual Communications Assistant (French and English) to support the implementation of the organisation’s Communications Strategy, which includes overall and digital communications. The team member would also collaborate closely with the communications team, other departments, and external stakeholders.

Reporting To: Senior Manager, Communications,

Key Responsibilities

• Assist in developing press releases/statements, circulate them to the organisation’s media networks, and post them on the PIN website.
• Assist in developing communication and social media plans.
• Assist in executing communication strategies.
• Create engaging content (in English and French) and monitor Paradigm Initiative’s (PIN) social media networks.
• Translate the organisation’s content into French and English.
• Support media monitoring and tracking relevant news for the organisation.
• Scheduling & Publishing: Under the Officer’s direction, schedule and publish daily social media posts across all platforms (Twitter, LinkedIn, Facebook, Instagram, TikTok).
• Community Management: Monitor comments and messages on social media platforms, flag critical issues for the Officer, and respond to routine inquiries based on pre-approved guidelines.
• Performance Data Gathering: Weekly, pull raw data and analytics from each social platform and compile them into a standardised report format for the Officer’s review.
• Content Preparation: Prepare the visual and multimedia assets (images, simple graphics, short videos) needed for the campaigns.
• Perform other duties assigned by the Communications Manager that are consistent with the overall focus of the assignment.
• Proofread and coordinate the production of communications materials
• Research and collect information and data for content and communications strategy

Education and Experience:

• Bachelor’s Degree in Communications, Public Relations, Social Sciences or related fields.
• At least 2-3 years of relevant professional experience in communications, preferably supporting programmes, projects, or initiatives in a non-profit/ non-governmental setting.
• French and English language proficiency
• Experience managing social media for an organisation, with the capacity to proactively engage communities and run and monitor digital and social media campaigns.
• Experience with graphic design and related software.
• Experience with podcasting, photography, videography and video editing.
• Demonstrated experience using MS Office, virtual communication platforms (Zoom, Teams, Google Meet, and others), and other software.
• Demonstrated proficiency in Google Ads, social media promotions and advertisements..

Skills and Abilities

• Must be a strong communicator with excellent written, presentation, and oral communication skills in English.
• Ability to understand, speak and write French eloquently.
• Strong attention to detail, excellent organisational skills and a self-starter
• Proficiency in using and monitoring digital tools and platforms (e.g., social media monitoring and management tools, Meltwater, WordPress, content management systems, Canva and MailChimp).
• Has problem-solving skills.
• Ability to effectively manage time, deliverables, and meet deadlines.
• Must be a creative and strategic thinker with good judgement and the ability to make independent decisions in a changing environment.
• Flexibility and ability to work collaboratively with team members and other stakeholders.

Key Performance Indicators

Internal / External:

• Ensure strict compliance with the Social Media Calendar.

• Timely delivery of internal and external communication needs (eg, social media content), following the organisation’s Communications Calendar and Social Media Calendar.
• Ensure strict compliance with the Global and Social Media Communications Policy.
• Publish press releases/statements when they fall due.

Research:

• Pitch for and secure media coverage for the organisation in at least three media/ publications every quarter.

Reporting:

• Ensure detailed, error-free reporting of activities to the Communications Manager for timely and efficient publication when required.

Social Media Management and Engagement

• Complete all social media entries within the stipulated time frame on the Social Media Calendar.

• Increase social media engagement by 5% every quarter through positive mentions, shares, likes, and other social media interactions across all our social media platforms.

Competencies

• Organised individual with great task management capacity
• Punctual
• Capacity to use productivity tools – Google Calendar, Smartsheet and dashboards
• Has integrity and honesty
• Courteous and has respect for others
• Has respect for constituted authority
• Has the capacity to manage and embrace change
• Fosters teamwork
• Has Patience
• Focuses on self-development
• Creativity and taking initiative
• Results-oriented
• Has the capacity to  manage risk and ensure quality work output
• Demonstrated cultural awareness and sensitivity to the diversity of values, views, and approaches to issues relevant to Paradigm Initiative.
• Prompt feedback on tasks and acknowledgement of official communication

Please note that this role is hybrid, and the successful candidate must reside in one of the following locations: Nairobi, Kenya; Lusaka, Dakar, Senegal; Yaounde, Cameroon; Lusaka, Zambia; Bulawayo, Zimbabwe.

Remuneration is between $11000 and $15000 gross salary per annum, depending on years of quality and relevant experience. This comprises annual gross salary and reimbursements (housing, transportation, pension, meal, utility, dependant, and communication allowance).

Other benefits include a 13th-month salary, paid vacation, training and development, birthday allowance, medical cover for self, spouse and up to 3 children, dependent allowance, staff loan scheme, staff lunch, paid maternity leave, and paid paternity leave.

How to Apply:

You can submit your application via https://paradigminitiative.bamboohr.com/careers/50

The application closes on November 11, 2025, but the position will be filled as soon as we find the right fit. If you are the right fit, do not delay sending your application.

Submitting multiple applications for this job opening may reduce your chances of being shortlisted. Only shortlisted candidates will be contacted.

Paradigm Initiative is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.